33 “Red Card” Patient Profiles in Plastic Surgery
Dissatisfaction on outcomes in plastic surgery, is often due to the inability to select the right patient and poor quality and lack of communication with the patient rather than technical inadequacy or wrong surgical planning. Another issue is the profound mismatch between the patient’s current problems resulting from inadequate / accurate analysis and postoperative expectations.
As holistic approach principles, it is the duty of the plastic surgeon to elicit / reveal the expectations of the patients when questioning the patient in detail on an ethical basis and most importantly, the real sources of stress which are not expressed by the patient but trigger existing physical problems. In the plastic surgery, although the influence of all facilitating factors, being able to say no to a patient is the most important shield protecting both the patient and plastic surgeon. The name and reputation of the plastic surgeon is protected rather than the plastic surgeon himself here.
33 patients characteristics where both the patient and the surgeon are likely to experience mutual problems after an aesthetic procedure or a plastic surgery
Patients who pamper their doctor with unnecessary praises
Patients who see themselves in the VIP Group (phenomenon etc.) or real VIP patients (model, artist)
Patients who discredit, underestimate other surgeons and ignore their solutions
Hasty, impatient patients who request to have a surgery immediately
Patient with body dysmorphic disorder
Patient with excessive anxiety or seductive behavior during the medical examination
Patients who speak hard, “monotonous and uniform” for a small physical problem
Patients with intense, “high concern” for a minor or negligible problem
Patient carrying photos of famous people they want to look like
Patient who choose doctors by being deceived on the unsupervised platforms such as ınstagram, youtube, facebook (today was very busy, we cannot make appointments before 3 months, etc.)
Messy and neglected patients
Patient who often interrupt and avoid making eye contact while talking
Patient who asks a lot of questions but do not listen the answers
Patients with attention deficit disorder
Patient seeking for perfection
Patients who are rude to the staff in the clinic
Patients who ignore the preoperative procedures
Patients who make price negotiation before the examination
Patients who expect a sudden and new image and major transformation after the surgery
Patients who had “personal tragedy” from previous surgery
Patients requesting an appointment with their physician “with very long and detailed writing”
Hesitant, depressed, unsure patients
Patients hiding medical or previous surgical history
Patients who decided to have a surgery with photos before and after surgery and patients/doctors photos shared on social media
Patients who do not allow quality communication and full “examination” (who do not want to be photographed, undressed or give blood, etc.)
Patients who are always looking for cheap and crowded places for shopping and health, but want to guarantee the outcome of surgery
Patients obsessed with plastic surgeons to receive free comments and suggestions about their appearance
Patients who are paranoid, depressed or currently undergoing treatment with these diagnoses
Male patients requesting “rhinoplasty for elderly people”
Patients sharing their own photo everyday using filters in social media
Patients whose presence, speech, tone and demeanor disturb the people around them
Patients whose surgery fee is financed by someone
SLAP-SIMON: Male patients who get above themselves, live together with their families, are obsessed with their appearance, single, do not have economic freedom and responsibility, are childish, and show behavior like an adolescent. Rhinoplasty is not performed to these patients